Refund policy

Returns

FARM is happy to accept returns of unworn, unwashed, undamaged, or defective items with original tags attached purchased online or in store for a full refund or exchange within 30 days of the original purchase.

All apothecary, undergarments, and sale items are considered final sale. Mailed returns must be postmarked within 30 days of original purchase, else they will be ineligble for return and automatically reshipped to the customer.

Return shipping will be deducted from your original for of payment. Your refund will be credited to the original form of payment used to make the purchase. FARM monitors returns to identify potential misuse or abuse of our return policies. We reserve the right to refuse service to anyone.

Refunds

Once we receive your return, please allow 3-4 business days for us to process, and then 5-10 business days for your bank to post the refund to your account. You wil receive an email when we've processed your refund, so you know it’s on the way. Your refund will be credited back to the original form of payment.

Please contact us at HELLO@farmrio.com and we'll gladly process your request.