All items marked with “FINAL SALE” tag can not be exchanged or returned.
Price adjustments can be honored within 7 days of purchase and any duties and taxes paid are nonrefundable. And pay attention: we kindly advise that we attend your request once. It means that you can’t request a price adjustment to the same order more than that. Also, it is important to note that your product will be considered a final sale and, therefore, cannot be returned or exchanged. The discounts are noncumulative, so we are unable to match discount codes or apply them to final sale items.
We understand how important this moment of choice is, especially during special sales like the current one in May. However, due to the high volume of orders during this promotional period, we will NOT be making any edits or cancellations of orders.
We do not price match with FarmRio items from other stores.
During the promotion period, orders may take 10-14 business days to be delivered. But don’t worry, we’re working to deliver your order as soon as possible.
Still need any help? Contact us on HELLO@farmrio.com, our customer service is here to assist you from Monday to Friday, from 8 am EST to 5 pm EST. It should be the best way to talk with our team due the high demand of this sale period. Send us your questions and remember to share your order number. ;)
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