Privacy Policy

Origin

 Types of Data Collected

Purpose

Customers

Navigation on the website

Browsing Data: data collected through cookies or device IDs, including IP, date and time of access, geographic location, browser type, visit duration, pages visited.

Access Log: we have a legal obligation to store some of your information (such as your IP, date, and time of access) to eventually provide it to authorities.

Navigation on the website

Browsing Data: data collected through cookies or device IDs, including IP, date and time of access, geographic location, browser type, visit duration, pages visited.

Device Access Data: model, manufacturer, operating system, carrier, browser type, connection speed.

Security: we use this data to track items stored in your shopping cart, prevent fraudulent activities, and improve site security.

Analytics: the data can be used to understand your browsing behavior and how the site is being used, to improve your user experience. The collected data is used in aggregate and, whenever possible, anonymized.

Advertising: the data may be used to display online ads for products that may be of interest to you, based on your browsing data.

Data You Provide to Us in Forms on the Site

Full Name, CPF, Email, Date of Birth, Phone Number, Address.

Registration: when you fill out the registration form, we will use your data to register you in the AZZAS 2154 database.

Communications and Advertising: we may use such data to send communications and advertisements, which may be sent by email, phone, WhatsApp, correspondence, or direct mail.

Data You Provide to Us in Forms on the Site

Full Name, Email, Phone Number.

Transactional Communication: we may use the data to send transactional communications regarding your purchase, such as payment confirmation or delivery tracking.

Data You Provide to Us in Forms on the Site

 Full Name, Email.

Newsletter: if you sign up, we will use your email to send you our launches, news, and promotions.

Data You Provide to Us in Forms on the Site

Full Name, Email, Phone Number, ZIP Code, Geolocation.

Availability Communication: when a product is unavailable on the site and you choose to be notified when the item is restocked, we will use the data to communicate this to you. The phone number will be used only if you prefer contact via this method, and the ZIP code or geolocation will be used if you want to check if a nearby store has the product in stock.

Registration in Physical Stores

Full Name, CPF, Email, Date of Birth, Phone Number, Address.

Registration: before you make a purchase in our physical stores, we may request this data to register you and offer better services and expedite your future purchases.

Product Payment

Full Name, Email, Phone Number, CPF, and Bank Details (card number, cardholder's name, card expiration date, and CVV).

Payment Processing: we will use this data to process the payment of your purchase.

The credit card numbers provided will be recorded directly in the card administrators' database, so we do not access this information. If you choose to save the card for future purchases, the provided data will be recorded in a payment gateway, a partner company that meets adequate security standards.

Product Delivery

Full Name, Phone Number, Address, CPF.

Delivery: we will use this data to send the products purchased on the site to the registered address when you choose this delivery option.

Request for Exchange or Return

Full Name, Email, Phone Number, CPF, Address, Order Number.

Exchange and Return: if you request an exchange or return of a product, we will use this data to process your exchange or return.

Customer Service (chat, email, phone, WhatsApp, social media, etc.)

Full Name, Email, Phone Number, CPF, Address, Date of Birth, Order Number, as well as complaints, suggestions, or questions sent.

Contact and Service: if you contact us through the website chat, email, phone, social media, or third-party platforms, we will use the indicated data to address your request.

Loyalty Programs

Full Name, Email, Phone Number, CPF, Date of Birth, Purchase History.

Cashback: we may use the data to return part of the purchase amount to you as a bonus, which you can use for another purchase from the respective brand, if applicable.

Loyalty Program: we may use the data so that you can receive benefits, new products, and exclusive offers.

Gift Card

Full Name, Email, Phone Number, CPF, Address.

Gift Card: we may use the data if you want to gift someone with a gift card from one of our brands or to process the redemption of a gift card you receive.

Physical Store Monitoring

Images recorded by security cameras.

Monitoring and Security: we use the images to monitor and ensure security in our physical stores.

Surveys

Full Name, Email, Opinion.

Conducting Surveys: we may use the data to conduct opinion surveys to understand our customer base and improve our products, services, and customer service.

Social Media Communication

Name, Social Media Account.

Communication: we may use the data for actions aimed at increasing the visibility of our brands, for example, through posts or reposts of photos in which one of our brands has been mentioned.

Franchisees and Resellers

Preliminary Evaluation of Franchisees

Full Name, Email, Brand of Interest, Capital Range, ZIP Code, Age, Profession.

Evaluation: if you want to become one of our franchisees, you can express your interest by sending some data, which will be analyzed so we can initially evaluate your profile and get in touch. Other data may be processed later, depending on the evaluation result.

Approval and Communication with Resellers

Full Name, Email, Phone Number, ZIP Code, Store Information.

Approval: the data may be processed to allow you to become a reseller of a brand, if applicable.

Communication: the data may be processed to send product invoices as well as evaluation and satisfaction surveys related to the brands.

Influencers

Communication with Influencers

Full Name, CPF, Address, Email, Phone Number, Social Media Profile.

Contact: the data may be used to establish direct contact for partnerships, sending catalogs, among other content.

Relationship: the data may be used for sending products and gift cards from the brands.

Creating a Store on Our Platforms

Full Name, Email, Phone Number, Social Media Profile.

Registration: if you want to be our partner and sell our products on our platforms, some data may be requested so we can analyze your registration for store creation. Additionally, your contact details may be used to send messages with information about news.

Firefox

Chrome

Safari

Edge

AZZAS 2154 Brands: Your data may be shared among the brands and companies of the AZZAS 2154 group, which are in accordance with this Policy. We do this primarily to analyze data and understand your profile to provide you with personalized experiences that match your profile, send content from brands that may suit you, carry out support activities, and develop new products, among other possibilities. 

Suppliers and Partners: We rely on the help of suppliers and partners who may process personal data. The information is shared only for the purposes of the services provided. We always seek to evaluate our suppliers and partners and enter into contractual obligations with them to protect personal data, aiming to minimize risks for the data subjects. Among these suppliers and partners are, for example, advertising agencies, logistics companies, payment gateways, data hosting servers, and companies that help us manage our websites and apps. 

Public Authorities: Your data may be shared with public authorities to comply with current legislation. If a judge or a legally competent authority requires us to share certain personal data for, for example, an investigation, we are obliged to share it. We oppose any abuse of authority, and if we believe a particular order is abusive, we will always defend the privacy and protection of the data subjects. 

Social Media: Our sites may allow you to register by logging in using third-party mechanisms, such as your social media profile. Thus, some data may be shared with these third parties to allow your access. In these cases, it is important that you observe the specific data protection practices of these third parties. 

Protection of Rights: We reserve the right to share any personal data that we believe is necessary to comply with a legal obligation or protect our rights, the rights of our employees, customers, and third parties. 

Other Countries: We may transfer your data to other countries, for example, for storage purposes, in the case of servers located abroad. We enter into robust contractual obligations with third parties who receive this data to protect personal data and ensure the privacy of the data subjects. 

Confirmation and Access 

This allows you to verify whether we process your personal data and, if so, request a copy of the personal data we hold about you. 

Correction 

This allows you to request the correction of your incomplete, inaccurate, or outdated personal data. 

Anonymization, Blocking, or Deletion 

This allows you to ask us to (a) anonymize your data so that it can no longer be linked to you and therefore ceases to be personal data; (b) block your data, temporarily suspending our ability to process it; and (c) delete your data, in which case we will erase all your data with no possibility of reversal, except in cases provided for by law. 

Portability 

You have the right to request, upon express request, that your personal data be provided to you or a third party you choose in a structured and interoperable format for transfer to another provider, provided that this does not violate our intellectual property or trade secrets. 

Information about Sharing 

You have the right to know which public and private entities we share your data with. 

Information about the Possibility of Not Consenting 

You have the right to receive clear and complete information about the possibility and consequences of not providing consent. Your consent, when necessary, must be freely given and informed. Therefore, whenever we request your consent, you will be free to decline it—although, in such cases, we may need to limit some activities. 

Revocation of Consent 

You have the right to withdraw your consent concerning processing activities that rely on consent. However, this will not affect the legality of any processing carried out before your withdrawal. If you withdraw your consent, we may not be able to provide certain communications or services to you, but we will notify you if this is the case. 

 Objection 

The law authorizes the processing of personal data even without your consent. If you do not agree with this processing, you may object to it in some cases, requesting its interruption.